We are a fully accredited NDIS Aggregator which means we can connect you to the NDIS APIs as part of our solution.

Enjoyable Client

Management Solutions.

Maica's Client Management solution, based on the Salesforce platform, focuses on managing the participant profiles, onboarding, and service agreement generation.
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Lucia Milne

lucia.milne@maica.me
Verified
NDIS Number
Location
Melbourne, AUS
Funding Structure
Plan Managed
Status
In Progress

The Client Profile

At the core of any intelligently designed client management solution is the client profile itself including key information, engagement activities, as well as relevant and useful reporting.
1.
Client profile, including personal and medical information
2.
NDIS and aged care information
3.
Client Connections, including guardians and carers
4.
Easily extend to suit your specific requirements
Engagement Activities
1st Jan - 31st Jan 2023
Ready
Andrea P.
Participant

Client Management

Maica has been developed directly on top of the market-leading Salesforce Enterprise platform.

This means, your team can take advantage of a significant feature set including profiles, engagement, reporting, workflows, and mobility.

Start capturing phone calls, meetings, communications, tasks, and any other client engagements you wish to record using Salesforce's native activity management features.

Onboarding

Salesforce Opportunity
Referral
Progress
51%
Andrea P.
Today
Cancel
Next Step

Onboarding and Acquisition

At the core of any intelligently designed client management solution is the client profile itself including key information, engagement activities, as well as relevant and useful reporting.
1.
Salesforce opportunity management natively supported
2.
Support item (product) management
3.
Pipeline reporting and sales team management
4.
Easily extend using Salesforce workflows
My Service Agreement
1st Jan 2023 - 31st Jan 2024
Ready
Andrea P.
Participant

NDIS Management

Maica has been fully integrated with the NDIS APIs without the use of any third-party products.

We are aggregators with the agency and are accredited to onboard your organisation to the API connections.

This enables your team to manage plans, service bookings, budgets, service agreements, invoices, and claims directly from your Salesforce-based client management solution.
Learn more about Maica for NDIS

Home Care Plan

Financial Budget Overview
Funded
Progress
51%
Andrea P.
Today
Cancel
Next Step

Aged and Residential Care

Maica natively supports the management of aged care and residential care processes, including budgeting, invoicing, claiming, and statement generation.
1.
Home care package funding management
2.
Invoicing, agreements, and claiming processes
3.
Residential care support management
4.
Automatic Fee Calculations and Claiming Support
Learn more about Maica for Aged Care
Client Management Platform

Built on Salesforce, the market leading CRM.

The Salesforce Platform
Salesforce is the market-leading client management platform available today with a substantial feature set straight out of the box.
The Salesforce Ecosystem
Salesforce provides a variety of additions, including marketing, portals, and business intelligence solutions.
Learn about Salesforce
We’ve helped over 15,000 participants to have a more engaging and rewarding experience with their service providers.
let's keep this going and make the healthcare sector better...

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